What clients are saying about working with HiR?

"I don't know," says the Client. "Liar, liar pants on fire," says the Coach

The one thing I won’t let you get away with is saying you don’t know. Ready to explore yourself? Are you prepared to dive into the depths of your potential and emerge stronger, wiser, and more confident? If so, I’m here to guide you every step of the way.

FOR YOU

James

5/27/20242 min read

Before we start, thanks to AI no humans were burnt creating this image.

When it comes to coaching, it's often said that friends make the worst coaches. Why? Because coaching friends means you have to put sympathy and warmth to one side and ask difficult questions. As a coach at HiR, I understand that my role is to challenge you, to dig deeper, and to push you beyond the comfort zone that friends and family often tread carefully around.

"I Don’t Know" – The Ultimate Lie

Let’s get one thing straight: if someone says they don’t know, they lie. It’s not that they don’t know; they’re choosing not to explore what they know. Coaching is a judgement-free zone, where you are free from the ulterior motives of friends or family members who might be swayed by their desire to be liked and loved. As your coach, I don't need to be liked or loved. My job is to ask the right questions at the right time and to know when to dig deeper.

The Power of Difficult Questions

Coaching is about unlocking potential, and sometimes that means confronting uncomfortable truths. When a client answers a question with “I don’t know,” it’s my job to help them go deeper. Because convincing yourself that you don’t know is a surefire way to stunt your growth.

Exploring the Unknown

Imagine this: play a game with yourself. Pretend that you do know the answer. What would it be? What could it be? This simple shift in mindset can open up new pathways of understanding and self-discovery. At HiR, our coaching sessions are designed to explore every aspect of your life and ambitions. You can talk about anything you like, and I’ll coach you to achieve anything legal, and that doesn’t put you or anyone else at risk.

The HiR Commitment

However, the one thing I won’t let you get away with is saying you don’t know.

Ready to explore yourself?

Are you prepared to dive into the depths of your potential and emerge stronger, wiser, and more confident? If so, I’m here to guide you every step of the way.

Coaching with me and HiR is about more than just achieving goals; it’s about discovering the truth within yourself and having the courage to act on it. It's time to stop lying to yourself and start growing. Let’s uncover the answers you already know and unlock the potential you’ve been hiding.

Join me, and let's embark on this transformative journey together.

HiR Coaching & Consulting is a business name registered in New South Wales, Australia. ABN 53693942059

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100% Money Back Guarantee

Foundations Program – Our Promise

The Foundations Program comes with a clear promise.

If, after completing Foundations, you:

do not get something positive from the experience and
do not make at least one agreed change identified in your initial 30-minute onboarding call

then you can choose one of two options:

A full refund, minus the cost of the Strengths Profile assessment, or
Continue working with me at no additional cost until you achieve a meaningful breakthrough.

This promise exists because Foundations is designed to create clarity, momentum, and real change — not just conversation.

Coaching Memberships – Flexibility, Not Guarantees

On-going coaching memberships do not come with a performance guarantee.

Instead, they are designed to be low-risk and flexible:

You can cancel at any time
There are no penalties or lock-ins

You stay because the coaching is useful — not because you’re tied to a contract.

12-Month Upfront Memberships – Pro-Rata Refunds

If you choose to pay for 12 months upfront, you’re entitled to request a pro-rata refund at any time if you decide the experience is not positive for you.

In this case:

The number of coaching sessions already attended will be deducted from the original amount paid
The remaining balance will be refunded accordingly

Important Notes

Coaching is not a done-for-you service. Results depend on your willingness to engage, reflect, and take action.
If at any point it becomes clear that the agreed effort and participation are not there, I’ll raise this directly and honestly.
If alignment can’t be restored, a refund of the unused portion of the coaching may be issued at the standard coaching rate.

Exclusions

Refunds and guarantees do not apply to the Resume & Career Upgrade Package or the Seven Days of Strengths self-guided program, due to the nature of the work and time already invested.

Terms & Conditions

Payment is immediate at the time of booking.

Prices quoted on the website are in AUD, and HiR is registered in Australia. Payments and invoices are available in AUD, USD, CND, GBP, or EURO.

All sessions are online, booked via Calendly and conducted using Google Meet unless expressly agreed otherwise. In-real-life sessions may incur additional fees for travel and incidental expenses.

Sessions can be rescheduled using the calendly booking system as required.

All Calendly sessions are booked with a 30-minute buffer so that James can extend the session without any challenges or additional fees should we continue to get the work done. After your kick-off session, the agreement with your coach on the specific results you want to achieve from your personalised program will be documented.